Refund and Returns Policy
Effective Date: December 13, 2024
At Pirro.site, we strive for customer satisfaction. If you are not fully satisfied with your purchase, our Refund and Returns Policy is here to ensure a hassle-free process.
Return Eligibility
- Items must be returned within 30 days from the date of delivery.
- The product must be unused, unworn, and in its original condition, including all packaging, tags, and accessories.
- Prescription eyewear cannot be returned unless there is a defect or error in the order.
How to Return an Item
- Contact our customer support team at info@pirro.site to request a return authorization.
- Once approved, you will receive detailed instructions on how to send the item back.
- Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
Refunds
- Once we receive your returned item, it will be inspected, and your refund will be processed within 7 business days.
- Refunds will be credited back to the original payment method.
- Shipping fees are non-refundable.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately so we can arrange a return or exchange.
Contact Us:
Street: 1402 S Cage Blvd #117, Pharr, Texas (TX), 78577
Phone: (956) 223-4534
Email: info@pirro.site
Website: pirro.site